![]() ![]() How do I enable Smart Switch in Knox Manage if I am adding it for the first time? NOTE-The above workaround is intended only for devices running Android 9 and above, and is not guaranteed to work on earlier OS versions. ![]() By AE security design, all backup features including Smart Switch are now disabled by default.Īs a workaround, you may enable Smart Switch on AE DO devices on the personal (User 0) side of the device using KM, explained in the steps below. While Smart Switch previously worked in both AE DO and AE COPE, the feature was not officially supported for B2B applications. On June 5th, 2020, v3.7.05.8 of the Smart Switch app removed its unofficial functionality on enterprise AE DO and AE COPE deployments. NOTE-Due to a Google Mobile Services (GMS) limitation, this workaround cannot be used to enable Smart Switch on AE COPE deployments. This article walks you through the steps on how to enable Smart Switch in Knox Manage for devices enrolled in AE DO mode, both for those enabling it for the first time and those modifying existing deployments. ![]() The following warning appears on the device: Security policy restricts use of Smart Switch Some users are unable to launch the Smart Switch app on devices enrolled through Knox Manage (KM) in Android Enterprise device owner (AE DO) mode. ![]()
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